Anheuser Busch Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about Anheuser Busch customer service, archive #1. It includes a selection of 20 issue(s) reported June 26, 2018 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
To whom it may concern, I would like to express my appreciation rather than an issue. As a long-time consumer of Anheuser Busch products, enjoying my beverages on weekends and days off, I must say that the recent release of the Freedom Reserve has impressed me. When gathering with my colleagues at the station for a few cold ones after a shift, we all agree that the quality and research and development teams have excelled with this product. Reminiscent of the satisfaction I had with Bud Light Platinum, the flavor of the Freedom Reserve is fulfilling, even though it comes at a slightly higher price. Quality is never a cheap compromise, and I want to thank you for maintaining the high standards in your products.
Reported by GetHuman820961 on الثلاثاء ٢٦ يونيو ٢٠١٨ ٠٢:٠٦
I experienced an issue with Anheuser Busch in July ****. I discovered that there is an existing account on file preventing me from registering again. I have received an error message (Error Code: BusRules) prompting me to contact an administrator due to a system exception. Kindly advise on how to resolve this technical glitch. Looking forward to Anheuser Busch rectifying this matter promptly and fairly.
Reported by GetHuman-stevefer on الأحد ٢٢ يوليو ٢٠١٨ ٢٠:١٧
I am experiencing issues with Anheuser Busch's system indicating I already have an account and cannot schedule a new registration. I need to contact my administrator about this system error. The error code displayed is BusRules. Please remember to close your browser. I am hopeful Anheuser Busch will address this matter and find a fair solution.
Reported by GetHuman-stevefer on الأحد ٢٢ يوليو ٢٠١٨ ٢٠:١٨
I encountered an issue with Anheuser Busch in July *****. It seems there is a problem with my account already being on file, preventing me from scheduling a new registration. I have been prompted to contact the administrator due to a system exception with Error Code: BusRules. It would be great if Anheuser Busch could address this promptly and find a fair solution.
Reported by GetHuman-stevefer on الأحد ٢٢ يوليو ٢٠١٨ ٢٠:١٩
I am experiencing issues with the Anheuser Busch website while trying to complete the G.A.T.E. invitation. An error message stating that I already have an account on file is preventing me from registering as a new user. The system is showing an error code BusRules and instructs me to contact the administrator. I would appreciate it if this problem could be resolved promptly. Thank you, Steven D. Ferrell.
Reported by GetHuman-stevefer on الثلاثاء ٢٤ يوليو ٢٠١٨ ٢٢:١٢
I recently bought a case of Bud Light, a case of Bud, and an 18-pack of Ultra, all with rebates. Unfortunately, the rebate forms were sticky and impossible to fill out properly with my name and address. I ended up using my home address sticker instead. After sending them all in together, I only received one rebate back for $7. While the promotions were appealing, the process was poorly executed and the outcome was disappointing. I understand the competition from new Craft beers is tough, but there needs to be a better reaction to maintain market share. The rebate system was frustrating, especially since they got my last name wrong due to the difficulty of writing on the form. -James P.
Reported by GetHuman951162 on السبت ٤ أغسطس ٢٠١٨ ١٥:٢٨
I have noticed an issue with the Bud Light 16 oz aluminum bottles. The Twist Off ring does not separate from the bottom of the bottle cap, leading to potential concerns about tampering or prior opening. This has affected the carbonation and freshness of the beer compared to other purchases. As a long-time loyal fan and consumer of Anheuser-Busch products, this has been a major deviation from my usual positive experiences over the years. While my recent 12-pack was satisfactory, the previous four purchases, including 15 and 20 packs, had approximately 50% of the bottles with defective caps. I wanted to share my feedback to ensure that the company is aware of the issue. I have always appreciated the consistency and quality of Bud Light, Budweiser, and Busch Beer, and hope that this matter can be resolved. Thank you for your attention to this matter.
Reported by GetHuman1015940 on الإثنين ٢٠ أغسطس ٢٠١٨ ٢٢:١٨
I attempted to locate a contact number for Anheuser-Busch in STL without success. I aimed to address an issue regarding a recent event with live music near the Brewery last Friday and Saturday. Despite living here since [redacted], I had never experienced disturbance from your events until now. While I appreciate the boost to local businesses like the restaurants in Benton Park, the recent event seemed to have louder music or a different setup causing significant discomfort. The persistent loud music even with earplugs caused headaches for me, and my wife felt physical discomfort in her chest and heartbeat. The music ceased around 10 p.m. on both nights, but I hope you will be more considerate of Brewery neighbors during future events.
Reported by GetHuman1160429 on الثلاثاء ١٨ سبتمبر ٢٠١٨ ١٥:٠٣
To whom it may concern, Greetings from Little Elm, TX. Despite not having consumed any alcohol yet, my partner and I are commencing the UFC [redacted] PPV in our living space. This event has sparked a discussion we have revisited since [redacted]. I am eager to locate a source for purchasing not just a single beer, but a keg of Michelob Original Lager. Despite its absence for years, it remains one of the best tap beers I have ever tasted, introduced to me by a friend with a discerning palate. The memory of that initial sip of this smooth nectar in a vague pizza place in east Dallas has stayed with me. Over the years, only a few six-packs have been stumbled upon, prompting me to seek out this elusive brew again. At present, our fridge houses a quantity of Bud Light bottles, but I am hopeful for a better drinking experience. If sourcing a keg is possible, I would eagerly secure it. I have shared the tale of this exceptional beer with those willing to listen, though few seem familiar. I am 35 years old and believe that Michelob Original Lager deserves a revival in the market, surpassing even Michelob Amber Bock. Your assistance in revitalizing this brand and its advertising would be greatly appreciated. Thank you for your attention to this matter. Warm regards, Steven D. "Thank you sir! May I have another?!"
Reported by GetHuman1277352 on الأحد ٧ أكتوبر ٢٠١٨ ٠٢:٤٦
I recently bought a 12 pack of Michelob Ultra Light at the Walmart in Fleming Island, Florida. Last night, when I took the first sip of the beer, I noticed a strong metallic taste. Upon inspecting the bottle, I found a white substance at the bottom and floating inside. I have retained the bottle, cap, and remaining contents, along with a picture of the code and date on the bottle. Despite attempting to contact customer service without success, I am reaching out via email to address this issue. The quality concern has discouraged me from consuming your products further, and I am keen to understand the nature of the substance in the bottle. I believe this is a matter worth your attention. Thank you, Lynn B.
Reported by GetHuman1375051 on الجمعة ١٩ أكتوبر ٢٠١٨ ١٢:٥٩
I have a concern regarding my recent experience at your Colonial Heights facility on 11/5/[redacted]. I arrived for my [redacted] loading appointment but didn't leave until 6:47 a.m. on the 6th for my delivery in Fletcher, North Carolina. Despite only traveling [redacted] miles, I was asked to return to load at Anheuser-Busch and have been waiting since. I've already missed out on two loads due to this delay and am now at risk of missing my upcoming 5 p.m. appointment as well. It's frustrating to see no one working while I'm stuck at your facility. To improve, please ensure that your staff are actively working to avoid such inconveniences in the future. Thank you, Driver CF from S Motor Express.
Reported by GetHuman1507801 on الثلاثاء ٦ نوفمبر ٢٠١٨ ١٩:١٨
I am reaching out to report a scam involving someone falsely using your company's name to send fraudulent emails. I believe it's important to address this issue, so I have attached a copy of the email for your reference. Please take appropriate action to prevent any misuse of your company's identity for activities like writing fake cashier's checks. I am willing to share more details from the email in question to assist you in resolving this matter. Thank you for taking the necessary steps to prevent any potential problems. As a loyal fan of your beer, I feel it's important to bring this to your attention. Please feel free to contact me via email if you require further assistance. Sincerely, Vanessa D. P.S. If feasible, I would appreciate it if you could send me a t-shirt, as I have never owned one before. However, I completely understand if it's not possible. Just a small request. Address: [redacted] Pine Street, Vinton, VA, [redacted]. Thank you for your prompt attention to this matter.
Reported by GetHuman1531142 on الجمعة ٩ نوفمبر ٢٠١٨ ١٨:٢٨
I contacted customer service to report an issue with a can of "Bud Lime" beer that made me sick for nearly two days. After pouring the beer into a glass, I noticed numerous particles floating in it, despite already consuming over half the can. They informed me the beer was expired and offered a small refund, which I found inadequate for my discomfort. I returned the can following their instructions and also kept some beer and label as evidence. Although I was approached about joining a class action lawsuit, I prefer resolving this directly with your company due to my loyalty to your products and trust in your fairness. I appreciate your prompt attention to this unresolved matter as it has been a while since I last heard from you. Regards, E. J. File # [redacted]
Reported by GetHuman1568690 on الجمعة ١٦ نوفمبر ٢٠١٨ ٠١:٣٤
To whom it may concern, I am Valerie Elliott residing in South Texas, previously Medina Lake, Corpus Christi, and now Mathis. Engaging in hiking and walking, I am troubled by the significant amount of Bud Light waste littered across the environment for over 15 years. The predominant items include plastic bottles, Bud Light cans, bottles, packaging, and various other types of debris. Attached are photos highlighting this issue. It is my hope that Anheuser-Busch will incorporate messages in their marketing campaigns to address consumer responsibility in preserving our environment. I previously shared these images on Facebook and may do so again. Your consumers' littering practices are concerning, and I urge you to consider my proposal. Thank you for your attention. Sincerely, Valerie Elliott P.S. I am currently unable to send photos as I could not locate a suitable email contact for you.
Reported by GetHuman-velliott on الثلاثاء ١٢ فبراير ٢٠١٩ ٢٣:٠٣
I am the owner of Geoffrey's Malibu, a restaurant. Some years ago, a local representative asked me to carry a beer line, and I agreed under the condition of buying only 3 cases at a time instead of the standard 5 cases. After 6 months, a new representative did not honor the agreement, so I stopped selling the beers. Recently, a new representative visited my restaurant, and upon hearing the story, assured me he would assist. I resumed ordering, but now that he has left, the company will not deliver unless I order 5 cases. I am disappointed in the lack of service and integrity. It is frustrating to not have agreements honored. There are many other beer options available, and I may consider exploring those instead. I pride myself on treating my clients well and would not want anyone in my business to experience what I have gone through. Thank you, Jeff P.
Reported by GetHuman-jpmalibu on الثلاثاء ٢٦ فبراير ٢٠١٩ ٠٤:٥٣
I have been experiencing a frustrating trend lately with the cans of Budweiser and Natural Light I purchase. In each 12-pack, there are about 3 or 4 cans that are either damaged or completely empty. It appears as though they have been mishandled. This has been happening consistently over the past month. If a can is dented near the top, it is impossible to open or consume its contents. We have noticed this issue more with the Natural Light cans than the Budweiser cans. As we regularly buy a 12-pack of each daily, this has become quite a nuisance. It is particularly concerning as we often host gatherings and would not want our guests to encounter faulty cans. I believe we should be compensated for the 18 beers we have had to discard. We appreciate your attention to this matter as loyal customers. Thank you.
Reported by GetHuman4005873 on الخميس ٢٨ نوفمبر ٢٠١٩ ٠٦:١٠
I have received a $[redacted] check from Heffernan Legal Group on your behalf for the Budweiser vehicle wrap. The check includes $[redacted] as my first week's payment. I am frustrated by the lack of response from Budweiser Corporate office regarding the legitimacy of this arrangement. Until I receive confirmation, I will not deposit the check. Communication has been solely through text messages which lack clarity and a formal contract. I urgently need clarification via email or phone. Thank you, Ms. Doyle Smith.
Reported by GetHuman4175690 on الثلاثاء ٣١ ديسمبر ٢٠١٩ ١٥:١٨
Good morning, I purchased a Bosch washing machine from Argos with order number [redacted]31 on 11/09/[redacted]. The model is WMNB912EW and the serial number is [redacted][redacted]. We encountered a significant issue with the machine; it started making a slight noise initially, which progressively grew louder with each use during spinning. Due to safety concerns, we ceased using it. After contacting customer service on 15 November, an engineer was scheduled to visit on 23/11/[redacted]. However, the date was rescheduled to 20/11/[redacted]. On the appointed day, the engineer left due to a lack of parking. Despite offering to cover parking fees and requesting clarification, there has been no resolution so far. Could you kindly arrange for another engineer visit to address this issue promptly? Additionally, being new to the area, I am unfamiliar with parking regulations but willing to comply if necessary. Thank you for your assistance, and I await your prompt response.
Reported by GetHuman5495447 on الخميس ٢٦ نوفمبر ٢٠٢٠ ٠٧:٠٨
Hello ABI, We are eager to set up an account with your company. It has been a couple of months, so please let us know if you need any additional information to start ordering products. Thank you, - Changcai - Phone: [redacted] - Email: [redacted] - Account Name: Hook and Reel - Address: 65 Metropolitan Oval - City/State/Zip: Bronx, NY [redacted] - Years in Business: New Business - Account Type: On Premise - License Status: Yes - First Delivery Date: 07/09/[redacted] - Licensee: Cajun Sea Foods LLC - License Number: [redacted]
Reported by GetHuman6438355 on الإثنين ٩ أغسطس ٢٠٢١ ١٦:٤٥
I've been enjoying Budweiser beers for five decades. Currently, I prefer Bud Light. Lately, I've noticed a lack of carbonation, smell, and flavor in your beer. It seems like the product may be diluted, has fewer hops and barley, or you're providing an inferior product. It's disappointing to think that after all these years, Anheuser-Busch might be cutting costs at the expense of the consumer.
Reported by GetHuman6762763 on الأحد ٣١ أكتوبر ٢٠٢١ ١٩:٠٧

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