Today I was very disappointed with your brewery. Your security guards where very unprofessional. I had my dog and yes I understand that it is YOUR POLICY that I can not leave my dog in the car unattended, but to tell me that having the car running is unacceptable with the windows down. Also your guard stated “that if I was to have a heart attack”, so what your security guard was stating that property is more important then human life. The laws state that a dog is property only. The guard then stood by my car to make sure I left. Where does it state that I’m not allowed to stay in my car with my dog while my husband and kids stay? I looked up the law and no where does it state you are not allowed to leave your dog in a vehicle.**New York: NY Agri. & Mkts. * ***-d*“A companion animal *cannot be* confined in motor vehicle in extreme heat or cold without proper ventilation or other protection where confinement places companion animal in imminent danger of death or serious injury due to exposure.”**Proper ventilation windows down, car running sounds like I was taking care of my dog and there was no immediate danger, it wasn’t even that hot outside.**Also your retire NYPD cop should have been more professional when I told him I was a police officer, he grilled me like I was not telling the truth. If he was that unsure he should have just asked me for my ID I did not appreciate him asking me a lot of questions to the point that he had to tell me that he worked in the ** Pct and his tax number I never asked him and didn’t care where he worked before. If being a security guard is to laid back... he may need to rethink and look for a more exciting job. I know that when Im retired I will have more respect for officers that are on my job and he could have acted a lot better, could have told me if someone stayed in the car that would be fine but no he continue to stand by my car to make sure family and I left. **As far as if I will ever return I’m not sure but I hope that your company will see that your security guard take thing way to far and not everything has to be blown out of proportion. Something should be treated in a more professional way.
GetHuman1040334 did not yet indicate what Angry Orchard Cider Company should do to make this right.
I have an issue with Angry Orchard Cider Company too
How GetHuman1040334 fixed the problem
We are waiting for GetHuman1040334 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.