Roof replaced by someone, no permit, leaks

GetHuman922245's customer service issue with Angie's List from July 2018

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The issue in GetHuman922245's own words
has rotted wood. He has falsified an invoice to make it look as though I have an outstanding balance. The original price on his new costs reflects the exact amount that he claims is oustanding and that I need to pay to get him to look at my situation. His final invoice showed balance of $*.**. They did damage to my house and sprinklers when they were roofing. This contractor is rated high by you why? He replaced my roof no city permit which is required and did such a poor job that now my entire patio is rotting and has rotted through in one corner. Water comes through roof to top of garage door and the main level roof has rotted wood under so that a couple of handy people say they fear stepping on there and probably my attics are wet I cant get up there . Why do you give a good rating to someone who does this type of work???? His work to say the least is severely lacking and he fabricates invoices is that the kind of people you support.
I want my roof properly fixed all the moisture that should not be coming into my house needs to be stopped and all the wood that is bad now needs replacing I paid to have it all replaced when they roofed so I should have no rotted wood anywhere now.
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Angie's List

Customer service issue
Reported by GetHuman922245
Jul 27th, 2018 - 10 mons ago
I have an issue with Angie's List too
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GetHuman922245 started working on this issue
Jul 27th, 2018 2:14pm
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Jul 27th, 2018 7:00pm
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Jul 27th, 2018 7:01pm
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Jul 27th, 2018 7:15pm
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Jul 27th, 2018 7:15pm
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Jul 29th, 2018 8:29pm
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Jul 30th, 2018 7:00pm