I wish to edit the review I submitted for ALOHA CONSTRUCTION. I cannot find the 'edit...
GetHuman-cjpm's customer service issue with Angie's List from July 2018
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The issue in GetHuman-cjpm's own words
I wish to edit the review I submitted for ALOHA CONSTRUCTION. I cannot find the 'edit' option. Please help. Here is my updated review with correction & additions for this * star review.**It was a stress free day for me when the Aloha workers showed up to my home for phase * of my multi-level repairs from the hail storm damage of May *nd in my neighborhood. The roofing team guided by Losho was absolutely AMAZING. Such a professional group of workers! They exhibited a highly professional work ethic. From the moment they arrived, they took extreme caution to protect my property by removing all the patio furniture, grill, solar lights, plants and flowers from my deck and applied protective covering. That same care was given to our bushes, flowers and landscaping all around our home. They even removed, and were highly respectful, of the flag that hangs from our home. As the workers began, I offered bottles of water to the team, but with their best manners, they declined. “No mam, we’re all good. Thank you mam.” Then their busy work day continued. With the forecast of rain due later that day, I was assured that my tear off roof and replacement would be completed before the storm arrived. Throughout the day, Cody visited several times to check on the team and answer any questions that I had. Again… more professionalism. When the team wrapped up the roof replacement, they put my home back to order right down to every detail. I even wondered if they had taken a picture to assure that everything was in its exact location, right down to placement of my plants and solar lights. Before exiting the property, they went over, not only my property, but each of my adjoining neighbor’s properties as well, with a giant magnet to remove any possible nails that they might have missed. This task was done twice to assure that none were missed. Each of Losho team politely dismissed themselves and thanked me for my kindness. What??? They were the people to thank for such an amazing job. Shortly thereafter, Cody returned for his final inspection of the work that was performed. While asking if I had any questions*concerns, sounds of thunder signaled to us that the predicted storm was quickly approaching. As we chatted, Cody carefully checked all our properties one last time for any run-a-way nails or debris that escaped. With nothing found, Cody dismissed himself by providing an update of the next steps to my home’s storm repairs. While walking up my driveway, a neighbor across the cul-de-sac yelled over, “congratulations.” The * onlookers walked over as the rain was just beginning. Jim and David had been watching the roof progress throughout the day. They both commented on how nice the roof looked and even took note of the new plywood that was put down before the shingle installation. Both also commented on the cleanup detail that was done to perfection. Taking note of the Aloha van that Cody drove when he visited, these neighbors stated that they would be calling Aloha for their repairs. I provided them each with a copy of Aloha’s business card. As the skies opened, we all departed. I walked up my driveway smiling ear to ear. Perfect timing to phase one’s completion. Thank you to ALL the Aloha associates for a job extremely well executed. Whew! Panic attack averted. *D*Also... A HUGE THANK YOU TO JIM NICOLETTE and NICK for the easy transaction between State Farm Insurance. These guys did all the footwork and made this a totally hassle free experience for me. Looking forward to the next phases of repair to my home. You guys are the BEST.
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