I was told my order would arrive by Christmas but I didn’t receive till the next day mi...

GetHuman3352624's customer service issue with Ancestry.com from December 2019

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The issue in GetHuman3352624's own words
I was told my order would arrive by Christmas but I didn’t receive till the next day missing the opportunity to give as a gift. I would like a full refund.

GetHuman3352624 did not yet indicate what Ancestry.com should do to make this right.

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Ancestry.com

Customer service issue
Reported by GetHuman3352624
Dec 27th, 2019 - 10 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 1009 others
0 customers following this

Timeline

GetHuman3352624 started working on this issue
Dec 27th, 2019 9:20pm
GetHuman3352624 indicated the issue is not fixed yet.
Dec 30th, 2019 9:40pm