Sorry but I order a kit and I didn't get all my info correct, I need to change things b...
GetHuman2608203's customer service issue with Ancestry.com from March 2019
Help with my Ancestry.com issue
Next: our robot will wait on hold for GetHuman2608203 to get a Ancestry.com rep on the line!
Always use the GetHuman Phone tocall Ancestry.com. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman2608203's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2608203 may need:
Account holder name, Billing address, Email address on account, and Your birthday
The issue in GetHuman2608203's own words
Sorry but I order a kit and I didn't get all my info correct, I need to change things but would like to do it with someone to help me. MY kit number is H*M-*T*R-*R*L-*C*G my phone is ***-***-****, text me so I can answer phone because I don't answer unknown numbers. Too many unwanted calls. *I don't understand what I read all the times. Sorry Mary Ann Ramirez. If there is a way i could receive a text from customer service that they are fixing to call or a number I can call. I need customer assistance service as soon as possible.
GetHuman2608203 did not yet indicate what Ancestry.com should do to make this right.
I have an issue with Ancestry.com too
How GetHuman2608203 fixed the problem
We are waiting for GetHuman2608203 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Ancestry.com's attention and get better help faster. Tap below to get started.
Having Ancestry.com issues too?
Get tips from pros & other customers, and get it handled faster: