I sent back a swab for testing. Email received ** Sept **** @*.**pm DNA sample received...

GetHuman2230101's customer service issue with Ancestry.com from February 2019

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The issue in GetHuman2230101's own words
I sent back a swab for testing. Email received ** Sept **** @*.**pm DNA sample received.*Email received ** Sept **** @ *.**am DNA in lab being processed.*I sent an email requesting an update in the reply section of a circular on ** Dec **** *.**am but no response*Since then nothing, no results.*My Password ancestry.com is *a*Nwp*j*I would appreciate an update on progress or whatever.*Regards,*Elizabeth Carroll
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Ancestry.com

Customer service issue
Reported by GetHuman2230101
Feb 18th, 2019 - 8 mons ago
I have an issue with Ancestry.com too
Not resolved
Seen by 3 customers so far
Similar issue to 2933 others
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Timeline
GetHuman2230101 started working on this issue
Feb 18th 1:33am