Hi , I am wanting to subscribe again to Ancestry, after a long absence. I do not do in...

GetHuman2221006's customer service issue with Ancestry.com from February 2019

1 view
 | 
2911 similar
 | 
0 following
Help with my Ancestry.com issue
Next: our robot will wait on hold for GetHuman2221006 to get a Ancestry.com rep on the line!
Always use the GetHuman Phone tocall Ancestry.com. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
First: share to improve GetHuman2221006's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2221006 may need:
Account holder name, Billing address, Email address on account, and Your birthday
The issue in GetHuman2221006's own words
Hi , I am wanting to subscribe again to Ancestry, after a long absence. I do not do internet banking , so I would like to have my subscription renewed telephonically , I also need to change my adress details as we are currently in Abu Dhabi on a working contract . Is this possible . The number given for human contact is a special number that does not work, if this is possible , could you give me the correct number to phone for international hook up
GetHuman2221006 did not yet indicate what Ancestry.com should do to make this right.
I have an issue with Ancestry.com too
How GetHuman2221006 fixed the problem
We are waiting for GetHuman2221006 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Ancestry.com's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Ancestry.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2221006 fixes it.
This email address isn't valid

Ancestry.com

Customer service issue
Reported by GetHuman2221006
Feb 16th, 2019 - 8 mons ago
I have an issue with Ancestry.com too
Not resolved
Seen by 1 customer so far
Similar issue to 2911 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2221006 started working on this issue
Feb 16th 12:37pm