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The issue in GetHuman2210008's own words
I called. The recording said a ** min, wait. I waited. In **min. the phone rang multiple times, then put me back at the beginning recording. The recording then said it was a ** min wait. I waited. In ** minutes I WAS DISCONNECTED. I pay a lot for Ancestry, and I avoid contacting you for help. This is infuriating. My issue: I want OFF the new Beta system for my DNA matches. I need the stars & blue dot system. I need to be able to make notes on my matches. The new features are not useful to me, so they are of no interest. I still miss the page numbers and the total count of DNA matches that Ancestry removed. I am one unhappy customer.
GetHuman2210008 did not yet indicate what Ancestry.com should do to make this right.
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