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Before contacting them, items GetHuman1962463 may need:
Account holder name, Billing address, Email address on account, and Your birthday
The issue in GetHuman1962463's own words
I am a new member trying to activate my account. The system is playing games with me. After trying to sign in with no existing password I tried to create one. I received a code on my email and entered the code in the appropriate box but it was not accepted. Then I tried the new member route and created a password but again they would not let me in. I am sure that this was not a typo on my part
GetHuman1962463 did not yet indicate what Ancestry.com should do to make this right.
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