I had the free subscription, after it was over I tried to call and cancel it MULTIPLE t...

GetHuman-ergambuc's customer service issue with Ancestry.com from November 2018

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The issue in GetHuman-ergambuc's own words
I had the free subscription, after it was over I tried to call and cancel it MULTIPLE times, I emailed, I was on the phone waiting for someone to talk to for over an hour and I don’t have that kind of time to wait!! I even cancelled it online and it still continues to charge me and this has been for MONTHS, I need to get my money back and I don’t know what else to do since I can’t get in contact with a HUMAN and apparently when I canceled my account the first and second time, it did NOT work. I am very unhappy and I am not recommending this site to ANYONE. Please help!!
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Customer service issue
Reported by GetHuman-ergambuc
Nov 28th, 2018 - 9 mons ago
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GetHuman-ergambuc started working on this issue
Nov 28th, 2018 8:15pm