After waiting on hold for over ** min.*I spoke with a nice person ,how ever*She enforme...

GetHuman-tjboward's customer service issue with Ancestry.com from November 2018

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The issue in GetHuman-tjboward's own words
After waiting on hold for over ** min.*I spoke with a nice person ,how ever*She enformed me that my dna*Was mixed up with somebody else *So my account was closed as if *-**-***With out any notice to me!!*Know email,or letter or phone call*Very poor service.*I feel after waiting since being charged*Since Aug **. *The least the company could do*Is credit back my money and NOT*Charge me for the new kit they*Are going to be sending ME*Not happy customer *Toni b
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Ancestry.com

Customer service issue
Reported by GetHuman-tjboward
Nov 26th, 2018 - 10 mons ago
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Timeline
GetHuman-tjboward started working on this issue
Nov 26th, 2018 6:47pm