I ordered A kit yesterday for $** and I noticed you have them on for Black Friday for...

GetHuman1609969's customer service issue with Ancestry.com from November 2018

Help with my Ancestry.com issue
The issue in GetHuman1609969's own words
I ordered A kit yesterday for $** and I noticed you have them on for Black Friday for ** I wondered if you would honour that price for me since I just ordered it yesterday
GetHuman1609969 did not yet indicate what Ancestry.com should do to make this right.
I have an issue with Ancestry.com too
How GetHuman1609969 fixed the problem
I found the customer service number and selected to have the automatic operator call me back when there was a free line and customer service talked to me and was able to give me my product for the lower price ** instead of $**
Please help with my Ancestry.com issue
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Ancestry.com

Customer service issue
Reported by GetHuman1609969
Nov 23rd, 2018 - 10 mons ago
I have an issue with Ancestry.com too
Fixed
GetHuman1609969 shared how to fix
Seen by 7 customers so far
Similar issue to 1833 others
0 customers following this
Items needed
Account holder name
Billing address
Email address on account
Your birthday
Timeline
GetHuman1609969 started working on this issue
Nov 23rd, 2018 3:58pm
GetHuman1609969 confirmed the issue is fixed. Hooray!
Nov 24th, 2018 4:22pm