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Account holder name, Billing address, Email address on account, and Your birthday
The issue in GetHuman-amgaudi's own words
Hello, Back in late June I purchased your basic DNA kit in the mail and having recently moved I put it aside for a time I could use it. Yesterday after I received a year-to-date summary of my MasterCard charges I noticed that in addition to the $**.** I was originally charged, I have been incurring monthly charges dating back to July, **** in the amount each month of $**.**. What this means is I have been OVERCHARGED by Ancestry a total of $***.**. I tried calling your customer service today, and after being on hold for more than ** minutes I hung up. I need this error to be corrected. Thank you.
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