For several days now (* perhaps) I've been unable to log on. First it was Ancestry.com...
GetHuman-keithspu's customer service issue with Ancestry.com from November 2018
20 views | 1724 similar | 0 following
Help with my Ancestry.com issue
Next: our robot will wait on hold for GetHuman-keithspu to get a Ancestry.com rep on the line!
Always use the GetHuman Phone to call Ancestry.com. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
First: share to improve GetHuman-keithspu's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-keithspu may need:
Account holder name, Billing address, Email address on account, and Your birthday
The issue in GetHuman-keithspu's own words
For several days now (* perhaps) I've been unable to log on. First it was Ancestry.com that failed to open on being googled. On advice I switched to Ancestry.co.uk, changed the password, all that. Then it failed. Then both of them failed. Online there are many people with the same problem. Unlike the majority of them I'm not threatening to leave or want to be compensated. I've just paid to go on to Fold * and feel cheated but I want to carry on with my studies and wish you to: ** Explain what's gone wrong.** Tell me how you're going to fix it.** Get me back into Ancestry just as soon as possible.*What happens? The blue crawler bar in google gets about *% along then stops dead and won't move. *I'd be most grateful for your help as I've just found a very fruitful line of enquiry and really need to cross-reference Ancestry data with that gleaned elsewhere. My thanks in advance.*Keith (Cornwall, England, UK)
GetHuman-keithspu did not yet indicate what Ancestry.com should do to make this right.
I have an issue with Ancestry.com too
How GetHuman-keithspu fixed the problem
We are waiting for GetHuman-keithspu to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.