For several days now (* perhaps) I've been unable to log on. First it was Ancestry.com...

GetHuman-keithspu's customer service issue with Ancestry.com from November 2018

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Help with my Ancestry.com issue
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The issue in GetHuman-keithspu's own words
For several days now (* perhaps) I've been unable to log on. First it was Ancestry.com that failed to open on being googled. On advice I switched to Ancestry.co.uk, changed the password, all that. Then it failed. Then both of them failed. Online there are many people with the same problem. Unlike the majority of them I'm not threatening to leave or want to be compensated. I've just paid to go on to Fold * and feel cheated but I want to carry on with my studies and wish you to: ** Explain what's gone wrong.** Tell me how you're going to fix it.** Get me back into Ancestry just as soon as possible.*What happens? The blue crawler bar in google gets about *% along then stops dead and won't move. *I'd be most grateful for your help as I've just found a very fruitful line of enquiry and really need to cross-reference Ancestry data with that gleaned elsewhere. My thanks in advance.*Keith (Cornwall, England, UK)

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Ancestry.com

Customer service issue
Reported by GetHuman-keithspu
Nov 8th, 2018 - 3 years ago
Not resolved
Seen by 20 customers so far
Similar issue to 1724 others
0 customers following this

Timeline

GetHuman-keithspu started working on this issue
Nov 8th, 2018 5:02pm