Hi. My name is David Farndale and I have an account with you. I am getting increasing...

GetHuman-dfarndal's customer service issue with Ancestry.com from October 2018

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The issue in GetHuman-dfarndal's own words
Hi. My name is David Farndale and I have an account with you. I am getting increasingly frustrated about the records I am searching. Usually they appear with just text with no actual parish record view. Also there seems to be very few actual parish records to view. I live in York and am trying to search relative who lived in Elmswell Yorkshire. Even though those records have been transferred to Driffield Yorkshire why are they not available to view on your sight. Maybe its me but it seems hard work if you can not view them on your sight. Do I have to drive to Driffield or wherever to view them. Why can I not put in the parish church and view the records or be told where to view them. Yours sincerely. David Farndale
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Customer service issue
Reported by GetHuman-dfarndal
Oct 20th, 2018 - 3 mons ago
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GetHuman-dfarndal started working on this issue
Oct 20th, 2018 3:48pm
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Oct 20th, 2018 3:49pm