I can't access my account. When I input the email (which I share with my husband) and t...

GetHuman1021097's customer service issue with Ancestry.com from August 2018

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The issue in GetHuman1021097's own words
I can't access my account. When I input the email (which I share with my husband) and the password, my husbands information.
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Ancestry.com

Customer service issue
Reported by GetHuman1021097
Aug 21st, 2018 - 3 mons ago
I have an issue with Ancestry.com too
Not resolved
Seen by 6 customers so far
Similar issue to 1258 others
1 customer following this
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Timeline
GetHuman1021097 started working on this issue
Aug 21st 11:30pm