Yesterday I opened an account using my married name and I have since decided it probabl...

GetHuman-amspolly's customer service issue with Ancestry.com from August 2018

Help with my Ancestry.com issue
The issue in GetHuman-amspolly's own words
Yesterday I opened an account using my married name and I have since decided it probably should have been my maiden name. My email is *****@***.com. Could you please let me know if this needs to be corrected. Thank you very much. Anna M. Smith
GetHuman-amspolly did not yet indicate what Ancestry.com should do to make this right.
I have an issue with Ancestry.com too
How GetHuman-amspolly fixed the problem
We are waiting for GetHuman-amspolly to fix the problem and share the solution with the rest of us customers.
Please help with my Ancestry.com issue
Do you have a customer issue as well?
We can help you get Ancestry.com's attention and get better help faster. Tap below to get started.
Having Ancestry.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Ancestry.com email you?
This email address isn't valid

Ancestry.com

Customer service issue
Reported by GetHuman-amspolly
Aug 21st, 2018 - a mon ago
I have an issue with Ancestry.com too
Fixed
Seen by 6 customers so far
Similar issue to 1255 others
0 customers following this
Items needed
Account holder name
Billing address
Email address on account
Your birthday
Timeline
GetHuman-amspolly started working on this issue
Aug 21st 7:51pm
GetHuman-amspolly indicated the issue is not fixed yet.
Aug 21st 9:08pm
GetHuman-amspolly indicated the issue is not fixed yet.
Aug 22nd 3:09pm
GetHuman-amspolly indicated the issue is not fixed yet.
Aug 22nd 8:55pm