Hello Ancestry DNA,*My dna test results are incorrect meaning I’m middle eastern not Hi...

GetHuman-giselamu's customer service issue with Ancestry.com from August 2018

5 views
 | 
1188 similar
 | 
0 following
Help with my Ancestry.com issue
Next: our robot will wait on hold for GetHuman-giselamu to get a Ancestry.com rep on the line!
Always use the GetHuman Phone tocall Ancestry.com. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-giselamu's own words
Hello Ancestry DNA,*My dna test results are incorrect meaning I’m middle eastern not Hispanic. I honestly just want my correct dna results before I have to sue you for fraud of incorrect information. I’m going to expose myself for a lawsuit with Saudi Arabia which my dna results are very important . I’m aware that the Obama administration had you change my information for security purposes meaning I’m someone very important in the Middle East. I wouldn’t like to take this to court because it’s not going to look very good on your part for the fact that changing my result put my life in danger in many reasons. I expect a new kit with my accurate results. I do understand the reason this was changed but it’s time to fix it. If not, I’ll have to contact a lawyer. * Thanks, *Helen Murgas
GetHuman-giselamu did not yet indicate what Ancestry.com should do to make this right.
I have an issue with Ancestry.com too
How GetHuman-giselamu fixed the problem
We are waiting for GetHuman-giselamu to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Ancestry.com's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Ancestry.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-giselamu fixes it.
This email address isn't valid

Ancestry.com

Customer service issue
Reported by GetHuman-giselamu
Aug 17th, 2018 - a yr ago
I have an issue with Ancestry.com too
Fixed
Seen by 5 customers so far
Similar issue to 1188 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Billing address
Email address on account
Your birthday
Timeline
GetHuman-giselamu started working on this issue
Aug 17th, 2018 5:17am
GetHuman-giselamu indicated the issue is not fixed yet.
Aug 17th, 2018 3:04pm