Ancestry stinks!

GetHuman983349's customer service issue with Ancestry.com from August 2018

Help with my Ancestry.com issue
The issue in GetHuman983349's own words
Get my DNA results ... My DNA sample was at the last point (finally!) before results after *!!!! kits. How can this be? What is happening to all my samples? I find this very suspicious. And NOW they want to send me ANOTHER KIT!!! Either Ancestry is using my samples for something or you have inept people working for you. I want my money back. I have been trying since CHRISTMAS of ****. Ridiculous.
This has been going on since Dec. **** and * kits!
Giving me my money back. Not another kit.
I don't feel like Ancestry gives a hoot for me as a customer.
I am going to be calling them to see if I can get my money back. I doubt they will give it.
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Ancestry.com

Ancestry DNA kit
Customer service issue
Reported by GetHuman983349
Aug 12th, 2018 - 7 mons ago
I have an issue with Ancestry.com too
Fixed
Seen by 8 customers so far
Similar issue to 1136 others
0 customers following this
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Timeline
GetHuman983349 started working on this issue
Aug 12th, 2018 9:23pm
GetHuman983349 indicated the issue is not fixed yet.
Aug 12th, 2018 10:57pm
GetHuman983349 indicated the issue is not fixed yet.
Aug 12th, 2018 10:59pm
GetHuman983349 indicated the issue is not fixed yet.
Aug 12th, 2018 11:04pm
GetHuman983349 indicated the issue is not fixed yet.
Aug 13th, 2018 10:27pm
GetHuman983349 indicated the issue is not fixed yet.
Aug 13th, 2018 10:28pm
GetHuman983349 indicated the issue is not fixed yet.
Aug 13th, 2018 10:29pm