GetHuman983349's customer service issue with Ancestry.com from August 2018
Help with my Ancestry.com issue
The issue in GetHuman983349's own words
Get my DNA results ... My DNA sample was at the last point (finally!) before results after *!!!! kits. How can this be? What is happening to all my samples? I find this very suspicious. And NOW they want to send me ANOTHER KIT!!! Either Ancestry is using my samples for something or you have inept people working for you. I want my money back. I have been trying since CHRISTMAS of ****. Ridiculous.
This has been going on since Dec. **** and * kits!
Giving me my money back. Not another kit.
I don't feel like Ancestry gives a hoot for me as a customer.
I am going to be calling them to see if I can get my money back. I doubt they will give it.
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