About * weeks ago or so, I sent in a sample for testing, any idea how its coming along...

GetHuman-wschafer's customer service issue with Ancestry.com from July 2018

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The issue in GetHuman-wschafer's own words
Why is it taking so long, and no updates on my DNA sample, this makes twice, still no results..???? ... About * weeks ago or so, I sent in a sample for testing, any idea how its coming along,?? Also, about * weeks ago, I ordered another kit for my wife, gave a credit card number, and haven't recieved the kit, ?? My name is Bill Schafer, wifes name is Janet, ???
This was the second time I have been trying to get a DNA result..
Look into it and let me know, you have my e-mail and phone number.??
I have an issue with Ancestry.com too
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Ancestry.com

DNA Kit.
Customer service issue
Reported by GetHuman-wschafer
Jul 25th, 2018 - 10 mons ago
I have an issue with Ancestry.com too
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Timeline
GetHuman-wschafer started working on this issue
Jul 25th, 2018 11:53pm
GetHuman-wschafer indicated the issue is not fixed yet.
Jul 26th, 2018 12:09pm
GetHuman-wschafer indicated the issue is not fixed yet.
Jul 27th, 2018 6:46pm
GetHuman-wschafer indicated the issue is not fixed yet.
Jul 29th, 2018 1:11am
GetHuman-wschafer indicated the issue is not fixed yet.
Aug 8th, 2018 11:38pm
GetHuman-wschafer indicated the issue is not fixed yet.
Aug 8th, 2018 11:40pm
GetHuman-wschafer indicated the issue is not fixed yet.
Aug 8th, 2018 11:42pm
GetHuman-wschafer indicated the issue is not fixed yet.
Aug 8th, 2018 11:47pm