This is Wesa Christiansen. I have taken a DNA test earlier this year and sent it in. H...

GetHuman-wesahope's customer service issue with Ancestry.com from July 2018

7 views
 | 
878 similar
 | 
0 following
Help with my Ancestry.com issue
Next: our robot will wait on hold for GetHuman-wesahope to get a Ancestry.com rep on the line!
Always use the GetHuman Phone tocall Ancestry.com. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-wesahope's own words
Want to find out about my DNA test that I sent to you. ... This is Wesa Christiansen. I have taken a DNA test earlier this year and sent it in. However, I have hard nothing about it and was wondering why. Please let me know. My phone number is ***-***-**** and email is *****@***.com. I live at *** Hornpipe Hills, San Antonio, Texas *****-****. Thanks.
It was a gift from my grandson.
By just letting me know what happened.
I am new and thought about doing this again.
Look over your records.
I have an issue with Ancestry.com too
How GetHuman-wesahope fixed the problem
We are waiting for GetHuman-wesahope to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Ancestry.com's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Ancestry.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-wesahope fixes it.
This email address isn't valid

Ancestry.com

HP **
Customer service issue
Reported by GetHuman-wesahope
Jul 4th, 2018 - a yr ago
I have an issue with Ancestry.com too
Fixed
Seen by 7 customers so far
Similar issue to 878 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Billing address
Email address on account
Your birthday
Timeline
GetHuman-wesahope started working on this issue
Jul 4th, 2018 3:51am
GetHuman-wesahope indicated the issue is not fixed yet.
Jul 7th, 2018 4:38am
GetHuman-wesahope indicated the issue is not fixed yet.
Jul 7th, 2018 4:38am
GetHuman-wesahope indicated the issue is not fixed yet.
Jul 9th, 2018 7:42pm
GetHuman-wesahope indicated the issue is not fixed yet.
Jul 9th, 2018 7:44pm
GetHuman-wesahope indicated the issue is not fixed yet.
Jul 9th, 2018 8:03pm
GetHuman-wesahope indicated the issue is not fixed yet.
Jul 9th, 2018 8:06pm