I was not contacted that my dna results were in. This was a repeat dna since you messe...

GetHuman-dksluvsp's customer service issue with Ancestry.com from June 2018

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The issue in GetHuman-dksluvsp's own words
I was not contacted that my dna results were in. This was a repeat dna since you messed up results first time. Since it's been weeks since I heard I called and employee very rude not helpful. Told me to go to my sign in. She said results back on June *st. Well I went to page and no update. Same results. I need an explanation. Actually I am LDS and only needed DNA. I feel this has been a scam. I believe I should have been notified of results when back. I am now questioning the entire process. Very upset with poor customer service. It seems that you're only interested in money. Quantity not quality. You messed up first tests not me.
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Ancestry.com

Customer service issue
Reported by GetHuman-dksluvsp
Jun 29th, 2018 - a yr ago
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GetHuman-dksluvsp started working on this issue
Jun 29th, 2018 4:10pm
GetHuman-dksluvsp indicated the issue is not fixed yet.
Jun 29th, 2018 6:03pm
GetHuman-dksluvsp indicated the issue is not fixed yet.
Jun 30th, 2018 7:03pm
GetHuman-dksluvsp indicated the issue is not fixed yet.
Jun 30th, 2018 7:03pm