I have not received my dna test results and it has been ten weeks since you received my kit.

GetHuman819259's customer service issue with Ancestry.com from June 2018

Help with my Ancestry.com issue
The problem I ran into: I have not received my dna test results and it has been ten weeks since you received my kit.
I trust that Ancestry.com will make this right and come up with a resolution that is fair.
Help with my Ancestry.com issue
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Ancestry.com

Customer service issue
Reported by GetHuman819259
Jun 25th, 2018 - 2 mons ago
I have an issue with Ancestry.com too
Fixed
Seen by 8 customers so far
Similar issue to 794 others
0 customers following this
Items needed
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Timeline
GetHuman819259 started working on this issue
Jun 25th 6:34pm
GetHuman819259 indicated the issue is not fixed yet.
Jun 28th 10:25pm