I have questions concerning the results of my DNA testing. It indicated that Kenneth Ra...
GetHuman-dmsamsel's customer service issue with Ancestry.com from June 2018
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The issue in GetHuman-dmsamsel's own words
I was trying to get an accurate result. ... I have questions concerning the results of my DNA testing. It indicated that Kenneth Ramming was a * or * cousin, He is my second cousin. His father and my maternal grandmother were siblings. The Rammings were German. My results do not show German ancestry. My solution would be to redo the test
It was frustrating when my results didn't show German heritage which was a known fact
I am a new customer, but I paid for and expected correct information.
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