While activating kit it asks for my name then underneath that it asks whom am I sending...

GetHuman-charltun's customer service issue with Ancestry.com from June 2018

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The issue and preferred resolution, in GetHuman-charltun's own words:
While activating kit it asks for my name then underneath that it asks whom am I sending in this kit for and automatically inserted is “ My Child”. However I am sending it in for myself and cannot change the answer to “Me”, instead of “My Child”. How do I change it to “Me”?
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Ancestry.com

Customer service issue
Reported by GetHuman-charltun
Jun 25th, 2018 - 2 mons ago
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GetHuman-charltun started working on this issue
Jun 25th 2:09pm