Received a gift May ** *****@***.com but it's wrong kit. I wanted dna to mail in kit...

GetHuman-ritapat's customer service issue with Ancestry.com from June 2018

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The issue in GetHuman-ritapat's own words
Received a gift May ** *****@***.com but it's wrong kit. I wanted dna to mail in kit. How can I exchange?
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Ancestry.com

Customer service issue
Reported by GetHuman-ritapat
Jun 25th, 2018 - 5 mons ago
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GetHuman-ritapat started working on this issue
Jun 25th 11:53am