Can’t locate dna results after an extended period of time.

GetHuman387465's customer service issue with Ancestry.com from June 2018

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The issue and preferred resolution, in GetHuman387465's own words:
The problem I ran into: Can’t locate dna results after an extended period of time.
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Ancestry.com

Customer service issue
Reported by GetHuman387465
Jun 6th, 2018 - 2 mons ago
I have an issue with Ancestry.com too
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Timeline
GetHuman387465 started working on this issue
Jun 6th 7:47pm