About May ** I subscribed to census, etc. reports. I'd like to use it

GetHuman755951's customer service issue with Ancestry.com from June 2018

Help with my Ancestry.com issue
The issue in GetHuman755951's own words
Log in. ... I have a six month subscription for census investigation and something else. I had earlier gotten a DNA analysis with user name is georgekrumme and a password. I don't know how to log in to use my membership. My email address is *****@***.com
You do not recognize my email address, *****@***.com
Tell me how to sign in to use my subscription.
DNA analysis about a year ago (?) Census records a week or so
I have an issue with Ancestry.com too
How GetHuman755951 fixed the problem
We are waiting for GetHuman755951 to fix the problem and share the solution with the rest of us customers.
Please help with my Ancestry.com issue
Do you have a customer issue as well?
We can help you get Ancestry.com's attention and get better help faster. Tap below to get started.
Having Ancestry.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Ancestry.com

My only service currently is to access census records, etc.
Customer service issue
Reported by GetHuman755951
Jun 6th, 2018 - a yr ago
I have an issue with Ancestry.com too
Fixed
Seen by 9 customers so far
Similar issue to 279 others
0 customers following this
Items needed
Account holder name
Billing address
Email address on account
Your birthday
Timeline
GetHuman755951 started working on this issue
Jun 6th, 2018 2:07pm
GetHuman755951 indicated the issue is not fixed yet.
Jun 6th, 2018 5:44pm
GetHuman755951 indicated the issue is not fixed yet.
Jun 6th, 2018 5:45pm
GetHuman755951 indicated the issue is not fixed yet.
Jun 6th, 2018 5:47pm
GetHuman755951 indicated the issue is not fixed yet.
Jun 6th, 2018 7:28pm
GetHuman755951 indicated the issue is not fixed yet.
Jun 6th, 2018 7:29pm
GetHuman755951 indicated the issue is not fixed yet.
Jun 6th, 2018 7:29pm
GetHuman755951 indicated the issue is not fixed yet.
Jun 6th, 2018 7:30pm
GetHuman755951 indicated the issue is not fixed yet.
Jun 6th, 2018 8:43pm