My daughter bought me the Ancestry dna test kit. I did as the directions said and sen...

GetHuman-memakap's customer service issue with Ancestry.com from June 2018

Help with my Ancestry.com issue
My daughter bought me the Ancestry dna test kit. I did as the directions said and sent my dna back to Ancestry. I have not heard from Ancestry since. I sent the kit back sometime in February. Can you find my kit????
I trust that Ancestry.com will make this right and come up with a resolution that is fair.
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Ancestry.com

Customer service issue
Reported by GetHuman-memakap
Jun 5th, 2018 - 2 mons ago
I have an issue with Ancestry.com too
Fixed
Seen by 9 customers so far
Similar issue to 57 others
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Timeline
GetHuman-memakap started working on this issue
Jun 5th 3:41am
GetHuman-memakap indicated the issue is not fixed yet.
Jun 9th 3:42am