I entered incorrect information and I don't know how to correct it.

GetHuman-sirwdw's customer service issue with Ancestry.com from June 2018

Help with my Ancestry.com issue
The problem I ran into: I entered incorrect information and I don't know how to correct it.
I trust that Ancestry.com will make this right and come up with a resolution that is fair.
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Ancestry.com

Customer service issue
Reported by GetHuman-sirwdw
Jun 4th, 2018 - 2 mons ago
I have an issue with Ancestry.com too
Fixed
Seen by 4 customers so far
Similar issue to 168 others
0 customers following this
Items needed
Account holder name
Billing address
Email address on account
Your birthday
Timeline
GetHuman-sirwdw started working on this issue
Jun 4th 8:49pm
GetHuman-sirwdw indicated the issue is not fixed yet.
Jun 6th 9:43pm
GetHuman-sirwdw indicated the issue is not fixed yet.
Jun 6th 9:44pm