I was signing up for the free trial and I accidentally clicked on DNA and that added a...

GetHuman705284's customer service issue with Ancestry.com from May 2018

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The issue in GetHuman705284's own words
AGAIN....I was signing up for the free trial and I accidentally clicked on DNA and that added another $** to my account. I have already taken the DNA and would like it taken off my bill. ... I was signing up for the free trial and I accidentally clicked on DNA and that added another $** to my account. I have already taken the DNA and would like it taken off my bill.
There should have been an "edit" order that I could have canceled the DNA kit. Make it easier for those of us that make mistakes.
By taking the $** fee off for the DNA kit which I have already done in April and received the results on May **, ****.
April ****
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Customer service issue
Reported by GetHuman705284
May 21st, 2018 - 6 mons ago
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