Never got dna results for my husband*Russell Wilson, BD ********.*Please send results t...

GetHuman678023's customer service issue with Ancestry.com from May 2018

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Never got dna results for my husband*Russell Wilson, BD ********.*Please send results to my email address, *****@***.com. We sent dna kit the end of January **** or early February ****. *This kit was originally purchased for me by my daughter Yvonne Roseberry. *She was unaware that I had already had my dna done by a different company. So she gave it to my husband at Christmas. Please let me know what should be done to get the results. My husband has misplaced the ID number for this test and probably accidentally threw the paperwork away. ***-***-****
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Customer service issue
Reported by GetHuman678023
May 12th, 2018 - 10 mons ago
I have an issue with Ancestry.com too
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Seen by 11 customers so far
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GetHuman678023 started working on this issue
May 12th, 2018 2:01pm
GetHuman678023 indicated the issue is not fixed yet.
May 12th, 2018 3:08pm