I can not sign in on my ancestry account. I need to register my DNA kit.

GetHuman-nuangelm's Can't login to account issue with Ancestry.com from April 2018

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The problem I ran into: I can not sign in on my ancestry account. I need to register my DNA kit.
I trust that Ancestry.com will make this right and come up with a resolution that is fair.
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Ancestry.com

Can't login to account issue
Reported by GetHuman-nuangelm
Apr 29th, 2018 - 3 mons ago
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Items needed
Account holder name
Billing address
Email address on account
Your birthday
Timeline
GetHuman-nuangelm started working on this issue
Apr 29th 8:49pm
GetHuman-nuangelm confirmed the issue is fixed. Hooray!
May 3rd 3:02am