I finally was able to access my account but I don't find my test results.

GetHuman638026's Missing test results issue with Ancestry.com from April 2018

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Help with my Ancestry.com issue
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Account holder name, Billing address, Email address on account, and Your birthday
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The issue and preferred resolution, in GetHuman638026's own words:
The problem I ran into: I finally was able to access my account but I don't find my test results.
I trust that Ancestry.com will make this right and come up with a resolution that is fair.
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Ancestry.com

Missing test results issue
Reported by GetHuman638026
Apr 28th, 2018 - 3 mons ago
I have an issue with Ancestry.com too
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Seen by 1 customer so far
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Timeline
GetHuman638026 started working on this issue
Apr 28th 6:40pm