Purchased a DNA kit but have not opened it or registered. At the time, I wanted to tak...

GetHuman634553's customer service issue with Ancestry.com from April 2018

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The issue and preferred resolution, in GetHuman634553's own words:
Purchased a DNA kit but have not opened it or registered. At the time, I wanted to take advantage of the **% member****p discount but did not press the correct buttons. Before i open my kit, I want to make sure that I can still access this discount. Thank you.*Elise Magistro
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Ancestry.com

Customer service issue
Reported by GetHuman634553
Apr 27th, 2018 - 3 mons ago
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Timeline
GetHuman634553 started working on this issue
Apr 27th 3:56pm