I am a paid subscriber, but I cannot access my tree. It still considers me a guest. I...
GetHuman-downear's Can't login to account issue with Ancestry.com from April 2018
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The issue in GetHuman-downear's own words
I am a paid subscriber, but I cannot access my tree. It still considers me a guest. I have tried all the options in the Accounts and Billing troubleshooting. Under History, it says Ancestry was recently closed. Please email a free solution that does not require me to purchase anything.
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