I can’t get in. I try to reset my p***word and get the message that an email has been s...

GetHuman628709's customer service issue with Ancestry.com from April 2018

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Help with my Ancestry.com issue
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Account holder name, Billing address, Email address on account, and Your birthday
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The issue and preferred resolution, in GetHuman628709's own words:
I can’t get in. I try to reset my p***word and get the message that an email has been sent to *****@***.com but none comes. Very frustrating. Thanks
I trust that Ancestry.com will make this right and come up with a resolution that is fair.
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Ancestry.com

Customer service issue
Reported by GetHuman628709
Apr 25th, 2018 - 3 mons ago
I have an issue with Ancestry.com too
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Seen by 6 customers so far
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Timeline
GetHuman628709 started working on this issue
Apr 25th 6:57pm