A Johnson who is unknown to me is listed as a *st cousin and E. Smith who is a first co...

GetHuman-awpp's Problem with Ancestry DNA issue with Ancestry.com from April 2018

Help with my Ancestry.com issue
I was trying to do something, and ran into a problem.
A Johnson who is unknown to me is listed as a *st cousin and E. Smith who is a first cousin no longer appears.
Please could you offer an explanation as to why my nephew no longer appear and why this stranger does?
Help with my Ancestry.com issue
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Ancestry.com

Problem with Ancestry DNA issue
Reported by GetHuman-awpp
Apr 22nd, 2018 - 3 mons ago
I have an issue with Ancestry.com too
Not resolved
Seen by 4 customers so far
Similar issue to 959 others
0 customers following this
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Timeline
GetHuman-awpp started working on this issue
Apr 22nd 3:25am
GetHuman-awpp indicated the issue is not fixed yet.
Apr 22nd 3:26am
GetHuman-awpp indicated the issue is not fixed yet.
Apr 23rd 6:30am
GetHuman-awpp indicated the issue is not fixed yet.
Apr 25th 7:05am