I forgot my username and p***word for the account - Cancel my subscription - I don’t ne...

GetHuman616528's customer service issue with Ancestry.com from April 2018

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Help with my Ancestry.com issue
Before contacting them, items GetHuman616528 may need:
Account holder name, Billing address, Email address on account, and Your birthday
GetHuman616528's next move: have a Ancestry.com rep call.
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The issue and preferred resolution, in GetHuman616528's own words:
Cancel my subscription ... I forgot my username and p***word for the account
I don’t need to use ancestry any longer, and it keeps charging my account.
To cancel my subscription to ancestry and stop billing my account.
Help with my Ancestry.com issue
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Ancestry.com

Ancestry.vom
Customer service issue
Reported by GetHuman616528
Apr 21st, 2018 - 3 mons ago
I have an issue with Ancestry.com too
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Seen by 4 customers so far
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Timeline
GetHuman616528 started working on this issue
Apr 21st 3:18am