I forgot my username and password for the account - Cancel my subscription - I don’t ne...

GetHuman616528's customer service issue with Ancestry.com from April 2018

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The issue in GetHuman616528's own words
Cancel my subscription ... I forgot my username and password for the account
I don’t need to use ancestry any longer, and it keeps charging my account.
To cancel my subscription to ancestry and stop billing my account.
I have an issue with Ancestry.com too
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Customer service issue
Reported by GetHuman616528
Apr 21st, 2018 - 8 mons ago
I have an issue with Ancestry.com too
Not resolved
Seen by 4 customers so far
Similar issue to 2083 others
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GetHuman616528 started working on this issue
Apr 21st 3:18am