When I tried to buy a dna kit

GetHuman616114's customer service issue with Ancestry.com from April 2018

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Help with my Ancestry.com issue
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Account holder name, Billing address, Email address on account, and Your birthday
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The issue and preferred resolution, in GetHuman616114's own words:
The problem I ran into: When I tried to buy a dna kit
I trust that Ancestry.com will make this right and come up with a resolution that is fair.
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Ancestry.com

Customer service issue
Reported by GetHuman616114
Apr 20th, 2018 - 3 mons ago
I have an issue with Ancestry.com too
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Seen by 1 customer so far
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Timeline
GetHuman616114 started working on this issue
Apr 20th 11:02pm