I want to make a reservation but I have a service animal ( doctor) letter also my dog i...

GetHuman6626603's customer service issue with Amtrak from September 2021

Help with my Amtrak issue
First: share to improve GetHuman6626603's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman6626603 may need:
Who made this booking, Booking reference, Billing address, and Email address on the account
The issue in GetHuman6626603's own words
I want to make a reservation but I have a service animal ( doctor) letter also my dog is a same lap dog I have epilepsy it's clearly marked on his best seizures so when I am asleep he normally lays near me because I've had several seizure in my sleep and he helps to wake me before it happens most times so my question is I've read it says dog has to stay in carrier on floor my travel is ** hours long so I will sleep at some point so I need to know what to do Also traveling those amount of hours do we stop at all so he can use restroom of not he is trained to do his business on pee wee pads when we've flown he's goes in restroom w me and he pee on pad but just wondered if we stopped also I'd like to see if there are any discount on a roomlette I joined for points because my daughter is moving to NC so I will be traveling alot from Florida by train to see her at least * to ** visit a year I appreciate your help I'd like to book my travel but have questions that the fake attendant doesn't answer

GetHuman6626603 did not yet indicate what Amtrak should do to make this right.

How GetHuman6626603 fixed the problem

We are waiting for GetHuman6626603 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Amtrak's attention and get better help faster. Tap below to get started.
Having Amtrak issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Amtrak

Customer service issue
Reported by GetHuman6626603
Sep 21st, 2021 - 2 months ago
Not resolved
Seen by 13 customers so far
Similar issue to 1112 others
0 customers following this

Timeline

GetHuman6626603 started working on this issue
Sep 21st 10:40pm

Paying Too Much for Internet?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Call Free Anytime: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers