I want to make a reservation but I have a service animal ( doctor) letter also my dog i...

GetHuman6626603's customer service issue with Amtrak from September 2021

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The issue in GetHuman6626603's own words
I want to make a reservation but I have a service animal ( doctor) letter also my dog is a same lap dog I have epilepsy it's clearly marked on his best seizures so when I am asleep he normally lays near me because I've had several seizure in my sleep and he helps to wake me before it happens most times so my question is I've read it says dog has to stay in carrier on floor my travel is ** hours long so I will sleep at some point so I need to know what to do Also traveling those amount of hours do we stop at all so he can use restroom of not he is trained to do his business on pee wee pads when we've flown he's goes in restroom w me and he pee on pad but just wondered if we stopped also I'd like to see if there are any discount on a roomlette I joined for points because my daughter is moving to NC so I will be traveling alot from Florida by train to see her at least * to ** visit a year I appreciate your help I'd like to book my travel but have questions that the fake attendant doesn't answer

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Customer service issue
Reported by GetHuman6626603
Sep 21st, 2021 - 2 months ago
Not resolved
Seen by 13 customers so far
Similar issue to 1112 others
0 customers following this


GetHuman6626603 started working on this issue
Sep 21st 10:40pm

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