No ID no ridey

GetHuman2546484's customer service issue with Amtrak from March 2019

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The issue in GetHuman2546484's own words
Send my friend from Hanford CA to San Diego CA ... I purchased a ticket for a friend to come to SanDiego,CA from Hanford CA.he was suppose to leave Hanford, CA on ********* at **:** a.m. I did not know he did not have an I.D. They would not let him board the train with no ID.He called me and told me the problem several hours later because he went to the DMV to try to get an ID that day.*He got his ID the following day and I have been trying to reschudel this trip ever since then. I have talked to several different people that have offered no help. My friend did not use his e ticket. And I want him to come down ,I have also send several e mail messages and gotten no response. Please respond to *****@***.com or better yet call me at ***-***-****. The ticket is in the name of Mike McClain ***-***-**** M*****@***.com. Please respond.*PamelaElliott*reservation * **D*D*
I am having a Celebration of Life for my best friend of ** years on Sun. *-**-****
Issue Mike a new ticket for as soon as possible
I have traveled Amtrack many times myself. With out a problem
Called several times sent * or * emails to you people and no one has responded!
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Customer service issue
Reported by GetHuman2546484
Mar 19th, 2019 - 4 years ago
Not resolved
Seen by 59 customers so far
Similar issue to 2088 others
0 customers following this
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GetHuman2546484 started working on this issue
Mar 19th, 2019 5:06am