I'm taking a train from west palm beach to Harrisburg Pa, been on train for **hrs ,I am...

GetHuman-vkurtb's customer service issue with Amtrak from January 2019

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The issue in GetHuman-vkurtb's own words
I'm taking a train from west palm beach to Harrisburg Pa, been on train for **hrs ,I am a smoker so I look forward to having that cigarette, at hobe designated stops, after hearing babies cry, drunk patrons, and an emergency from home, we've been on the tracks *hrs after last stop, so we get somewhere fayetville NC, and after asking a worker on the train, how long till next stop, .he said an hour, well i'ts *hrs later and no cigarette break, which is ok, but how I was treated after asking about it, i'm floored, and i'm very disappointed that this woman had a job with your company, very very rude actually was trying to push her weight thru me as to say excuse me, without saying excuse me, i've never been talked to with the disrespect that she gave me, . .her behavior, was uncalled for, just thought you should know what kind of people you have running your show, I paid allot of money to ride with you, and this complaint is probably going nowhere,,I would just like to let you know, i'll be changing the way I travel for now on, i'm embarrassed and a lil upset that I was treated with such disrespect. My name is Vaughn Brennan, i'll be traveling to philly on this **** show, to let the other passengers know what's going on.. the ones that seen it happen, thank you for the miserable experience

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Amtrak

Customer service issue
Reported by GetHuman-vkurtb
Jan 31st, 2019 - 2 years ago
Not resolved
Seen by 17 customers so far
Similar issue to 1837 others
0 customers following this

Timeline

GetHuman-vkurtb started working on this issue
Jan 31st, 2019 6:17am

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