*st of all I enjoy riding the train long distance instead of driving. Im pleased with r...

GetHuman1039161's customer service issue with Amtrak from August 2018

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The issue in GetHuman1039161's own words
*st of all I enjoy riding the train long distance instead of driving. Im pleased with room and comfort options in seating . I use this option often but the repeated disgusting restrooms are unacceptable . There should be someone *anyone employed by Amtrak to service the restrooms with disinfectants to control the spread of disease . I'm disturbed by the lack of cleanliness . I'm ticked off that cleaning disinfectants are required to be at the top of my list for travel , before my clothes . On the ** Palmetto once again the restroom has a clog , smells like a sewer and is a breeding ground for disease. Also , in what car do the attendants congregate once ur tickets are scanned ? I'm of the impression there is someone driving but where do the attendants hide ? The cafe is always available with a friendly attendant even though a bit expensive but expected for convenience . Where exactly do I get rid of the contents of my stomach in a sanitary fashion ? There must be a locked safe with cleaning products somewhere , so where is it ? Please hire someone *anyone to clean restrooms . In order to operate this train there are health * safety requirements to be met . Ty for ur attention in this matter . Sincerely

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Amtrak

Customer service issue
Reported by GetHuman1039161
Aug 26th, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 1000 others
0 customers following this

Timeline

GetHuman1039161 started working on this issue
Aug 26th, 2018 7:33pm

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