Need to know what to do if a passenger doesn’t have an id

GetHuman816804's customer service issue with Amtrak from June 2018

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The issue in GetHuman816804's own words
The problem: Need to know what to do if a passenger doesn’t have an id
GetHuman816804 did not yet indicate what Amtrak should do to make this right.
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Amtrak

Customer service issue
Reported by GetHuman816804
Jun 25th, 2018 - 6 mons ago
I have an issue with Amtrak too
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Seen by 2 customers so far
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Timeline
GetHuman816804 started working on this issue
Jun 25th 12:37am