Train from Albuquerque New Mexico is late arriving today as an earlier train was derail...

GetHuman-petcompa's customer service issue with Amtrak from June 2018

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The issue and preferred resolution, in GetHuman-petcompa's own words:
Train from Albuquerque New Mexico is late arriving today as an earlier train was derailed. *What time will the p***engers arrive? And where will they arrive as I was rid a bus is taking them to LAX due to the de rail end. Original time was to arrive by train at LA station at *:** this morning.*P***enger is Ted Gonzales
I trust that Amtrak will make this right and come up with a resolution that is fair.
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Amtrak

Customer service issue
Reported by GetHuman-petcompa
Jun 7th, 2018 - 2 mons ago
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Timeline
GetHuman-petcompa started working on this issue
Jun 7th 3:02pm