system will not allow me to buy two child tickets and I am one adult traveling with me...

GetHuman619463's customer service issue with Amtrak from April 2018

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Help with my Amtrak issue
Before contacting them, items GetHuman619463 may need:
Who made this booking, Booking reference, Billing address, and Email address on the account
GetHuman619463's next move: have a Amtrak rep call.
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The issue and preferred resolution, in GetHuman619463's own words:
Purchase tickets ... system will not allow me to buy two child tickets and I am one adult traveling with me two kids.
I could not book online.
To be able to buy two kid tickets with my one adult ticket.
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Amtrak

Amtrak app, Amtrak website online
Customer service issue
Reported by GetHuman619463
Apr 22nd, 2018 - 3 mons ago
I have an issue with Amtrak too
Not resolved
Seen by 2 customers so far
Similar issue to 757 others
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Timeline
GetHuman619463 started working on this issue
Apr 22nd 6:28pm