Ameritas Life Insurance Company Customer Service

Phone Number & Contact Information

800-745-1112
Toll-free·Calls Customer Service·Most popular Ameritas Life Insurance Company number
Q:How do I get a live human at Ameritas Life Insurance Company?
A:Calling this Ameritas Life Insurance Company number should go right to a real human being
Q:Does Ameritas Life Insurance Company offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Wednesday, and the most busy day is Friday. Details
Q:How long will I have to wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Ameritas Life Insurance Company phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Ameritas Life Insurance Company number should go right to a real human being
Below are some clips we've found from Ameritas Life Insurance Company's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Emeritus Life Insurance Corp. If you know your party's extension, press zero or to utilize the enterprise directory, press eight. To speak with an associate regarding your life insurance annuity, or disability insurance policy, press one."
Excerpt from a call with Ameritas Life Insurance Company
Tuesday, February 6, 2024 9:26 PM
The first phone menu
"Thank you for calling Emeritus Life Insurance Corp.
If you know your party's extension, press zero or to utilize the enterprise directory, press eight.
To speak with an associate regarding your insurance, annuity, or disability insurance policy, press one.
To speak with an associate regarding investment options or to exit trade within your variable or index product, press two."
Excerpt from a call with Ameritas Life Insurance Company
Saturday, January 6, 2024 12:03 AM
In fact, much of this information on this page is superfluous because this Ameritas Life Insurance Company phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Ameritas Life Insurance Company operates the call center for this 800-745-1112 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 37 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Ameritas Life Insurance Company phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Ameritas Life Insurance Company staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Ameritas Life Insurance Company is Wednesday. The most busy day to call is Friday. Again, this is based on a sample of 37 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Thursday.
The best time to call
In summation, the best day to call Ameritas Life Insurance Company is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Ameritas Life Insurance Company staffs the call center well on Wednesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Conclusion and closing notes

This is Ameritas Life Insurance Company's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Ameritas Life Insurance Company agent. This phone number is Ameritas Life Insurance Company's best phone number because 222 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-745-1112 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call Ameritas Life Insurance Company first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Ameritas Life Insurance Company has 1 phone number. It's not always clear what is the best way to talk to Ameritas Life Insurance Company representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Ameritas Life Insurance Company. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Ameritas Life Insurance Company. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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