Filed claim with American Home Shield (AHS) to replace a failed hot water heater ** day...

GetHuman5662531's customer service issue with American Home Shield from January 2021

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The issue in GetHuman5662531's own words
Filed claim with American Home Shield (AHS) to replace a failed hot water heater ** days ago. The claimed they sent out a contractor who inspected the water heater and it needed $*** in plumbing fixes in addition to the cost of the water heater. This was an absolute lie, since the contractor was NEVER in the house - he never showed up and never answered the phone. AHS said they would offer a cash payment to cover the repair, but after * days never came back with a number. They have done nothing to get this repair done.

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American Home Shield

Customer service issue
Reported by GetHuman5662531
Jan 16th, 2021 - 4 months ago
Not resolved
Seen by 14 customers so far
Similar issue to 1291 others
0 customers following this

Timeline

GetHuman5662531 started working on this issue
Jan 16th 7:35pm
GetHuman5662531 indicated the issue is not fixed yet.
Jan 17th 1:55am
GetHuman5662531 indicated the issue is not fixed yet.
Jan 17th 5:10pm